FREQUENTLY ASKED QUESTIONS

Have Some Queries?

Our Frequently Asked Questions (FAQs) section is designed to provide you with swift answers. Dive in to find insights about our services, or feel free to reach out if you have a question that's not addressed here. Your satisfaction and understanding of our water tank cleaning services are our priority.

Which areas do you service ?

We extend our water tank services across the Bay of Plenty and South Waikato regions, covering areas like Rotorua, Tauranga, Taupo, Waihi, Paeroa, and as far as Waihau Bay! Catering mostly to rural customers, we're more than willing to travel to ensure you have a clean and healthy water tank.

Uncertain if we cover your area? Reach out to us for clarification, and we'll be happy to provide a free quote as well.

What could possibly be in my Water Tank that is so harmful?

Dust, leaves, grime and animal and bird droppings run off your roof and into your tank every time it rains. Do you know what you are drinking? Your tank could also be home to:

  • Worms
  • Mosquito Larvae
  • Algae
  • Fecal Matter

Nearly a third of all roof tanks in New Zealand are heavily contaminated with fecal matter, which can carry harmful germs, including salmonella, campylobacter, giardia and cryptosporidium. Get your water tank cleaned regularly and protect the health of your family.

How often should I get my water tank cleaned? Is it even worth it?

An unclean water tank may lead to higher expenses down the line. Sediment accumulation can hinder water pressure, clogging appliance filters and overworking the pump, thus elevating electricity usage. Both domestic and commercial appliances may experience reduced efficiency and strain, potentially resulting in expensive repairs and early breakdowns.

What can I do to ensure I have a clean water tank?

The Ministry of Health advises annual water tank inspections. Tackling the task yourself can be hazardous, messy, and time-intensive, hence, they recommend entrusting experienced contractors. At Aquavac, we employ specialized equipment to eliminate sediment and purge harmful bacteria from your tank. Reach out to us for an inspection today, and we'll be glad to offer a complimentary quote!

I have a question that wasn't answered in the FAQs. How can I reach Aquavac for more information?

To get your questions answered, kindly call us 7 days a week between 7am and 9pm at 0800 H20 VAC. We're here to assist you! Otherwise send us a message here.